Terms del servicio

1. Acceptance of the terms

Al acceder, registrarte o usar aravo (un servicio operado por Kavaju Resa), aceptas estos Terms del Servicio. Si no estás de acuerdo con alguna parte, no debes utilizar la plataforma. aravo está diseñado para uso profesional por parte de freelancers, trabajadores independientes, pequeños equipos y agencias. Si usas aravo en nombre de una organización, confirmas que tienes autorización para aceptar estos términos por ella.

2. Service description

aravo is a web-based management application (SaaS) that centralizes time tracking, clients, projects, tasks, reports, invoices, quotes, workspaces, and shared report links. It may also include import or export features, such as Toggl-compatible workflows, and PDF document generation.

We aim to keep the platform stable, but we do not guarantee uninterrupted or error-free availability. The service may be affected by maintenance, product improvements, provider limits, infrastructure incidents, or other external causes.

3. Account, access, and acceptable use

Access to aravo is provided through secure email links ("magic links") or Google OAuth. You are responsible for keeping control of your email account, active sessions, and any links you share from the platform.

If you create workspaces, invite members, or share reports through public or private links, you are responsible for reviewing who has access and what information you choose to expose. Do not share reports containing data you are not authorized to disclose.

You agree that you will not use aravo to:

• Carry out fraudulent, defamatory, abusive, or unlawful activity.
• Upload or share information you do not have the right to process or disclose.
• Attempt to compromise, scan, overload, or interfere with the security of aravo, other users, or our providers.
• Reverse engineer, disassemble, decompile, substantially copy, resell, or exploit aravo outside the normal permissions of the service.

4. Plan billing and payments

aravo offers a free plan with usage limits and paid professional plans. Limits may include, among other things, the number of clients, projects, workspaces, shared reports, invoices, quotes, or advanced features. We will show the main limits in the interface or on the pricing page when they are relevant to your use.

Payments, subscriptions, applicable taxes, receipts, and card details are handled by our provider and merchant of record, Polar. aravo does not store full card numbers or payment credentials.

• Billing cycles: professional plans may renew monthly or annually, depending on the option selected at checkout.
• Cancellation or downgrade: you can cancel renewal or change plan from the panel or Polar portal. In general, paid access remains available until the end of the period already paid for.
• Refunds: unless applicable law or Polar's terms require otherwise, we do not offer refunds for partial or already-started billing cycles, because a free plan is available to evaluate the product before purchasing.

5. Your data and content

Your work data belongs to you. We use the information you enter into aravo to provide the service: saving time entries, organizing projects, generating reports, preparing documents, maintaining workspaces, and enabling features you request.

You can edit or delete content from the panel when the relevant feature is available. Account deletion is scheduled with a 60-day grace period so you can recover the account if you sign in again. After that period, associated production data is deleted according to our Privacy Policy. If you own a workspace with other members, you may need to transfer ownership before closing your account.

6. Security and sensitive data limits

We apply reasonable measures to protect the service, including authentication, user or workspace access controls, encryption in transit through HTTPS/TLS, and security measures provided by our infrastructure providers. Work content is not end-to-end encrypted, because aravo needs to process it to display reports, generate documents, synchronize workspaces, and provide support where appropriate.

You should not use aravo as a vault for secrets, passwords, private keys, medical data, highly sensitive financial information, or other data that is not necessary for the normal management of your professional activity.

7. Suspension and termination

We may temporarily or permanently suspend or limit an account, workspace, shared link, or feature if we detect abuse, security risk, violation of these terms, non-payment, legal requirements, or use that may affect other users or the stability of the service.

Where reasonable, we will try to notify you and give you an opportunity to resolve the issue. In urgent cases, we may act without prior notice to protect the service or comply with legal obligations.

8. Limitation of liability

aravo is provided "as is" and "as available". We do not guarantee that the service will be uninterrupted, error-free, or produce specific business results. To the extent allowed by applicable law, Kavaju Resa will not be liable for indirect losses, lost profits, lost opportunities, interruptions, third-party provider errors, or business decisions made based on information managed in the platform.

9. Changes to these terms

We may update these terms to reflect product changes, providers, legal requirements, or operational improvements. If changes are material, we will try to notify you through the website, the panel, or the email associated with your account. The last updated date indicates the current version.

10. Contact

For questions about these terms or the service, you can contact us at:

hola@aravo.app